At jyreys.top, we’re committed to providing you with a satisfying shopping experience. If you’re not completely satisfied with your purchase, our refund policy is as follows:

  1. Refund Request Requirements
    Refund requests must be made within 30 days of receiving your item.
    The item must be unused, well-packaged, and include all original tags, accessories, and instructions.
  2. How to Request a Refund
    If you would like a refund, please contact us via email at ellahcurrier@gmail.com and provide your order number, the reason for the refund, and images of the item in question (if available).
    Our customer service team will contact you within 24 hours to guide you through the refund process.
  3. Refund Processing
    Once your refund request is approved, we will process the refund within 5-7 business days. The refund will be issued to the original payment method.
    Please note that bank processing times may affect the time it takes to receive your refund.
  4. Shipping Policy
    Original shipping charges are generally not refunded for refunds. Return shipping costs will be covered for items returned due to quality issues or incorrect shipments.
  5. Exceptions
    Please note that some items may not be eligible for refunds. Please review the specific item description before purchasing.
    If you have any questions or require further information, please feel free to contact us. Thank you for choosing jyreys.top, and we look forward to providing you with excellent service!